Frequently Asked Questions
What is processing time?
Items are made to order and take up to 72 hours to cure before they can be shipped. Once item is fully cured it will be shipped.
*Each piece is unique so they will look a little different from the ones displayed in the pictures*
What is Shipping Time Schedule?
Due to Covid-19 you may experience shipping delays. Holiday may also effect shipping times as well.
Why are their bubbles in my item?
Each product is uniquely designed and created using high-quality epoxy resin in combination with other artistic material so small imperfections such as bubbles may be present. These imperfections will not affect the quality of the product and barely noticeable.
Is my Ashtray/ Tray durable?
Ashtray/ Trays are very durable and can be dropped many times without breaking or cracking. All items are odor-free, non-toxic, and highly resistant to water and certain heated conditions.
Your Resin item requires little to no maintenance to clean, hand wash with soap and water. Ashtrays and Trays are:
NOT DISHWASHING SAFE
DO NOT LEAVE OPEN FLAME IN TRAY, IT WILL CREATE A BURN STAIN